"I think what I’ve learned is what I’ve always thought, which is that health care providers work in a very stressful environment," said Dr. Meredith Mealer, Associate Professor Of Medicine at the University of Colorado Anschutz Medical Campus, who started the writing program. "It has me concerned about turnover rates and whether we’re going to have the appropriate staff to care for patients."
“There’s a very high prevalence of anxiety, depression, Post Traumatic Stress Disorder, and burnout syndrome," Dr. Mealer said. "Add on top of that a pandemic where they have all of their beds full, the mortality rate has increased, fears about personal safety and the safety of their loved ones are piled on top of that - we’re seeing a lot of providers in distress.”
Dr. Mealer has spent the past two decades researching resilience in health care workers. Little did she know how much that work would be needed in 2020.
As a bed-side ICU nurse, Dr. Mealer first noticed how much nurses were struggling with the stressful work environment. Over the years, through her research, she found “a significantly high rate of depression, anxiety, PTSD, and burn-out syndrome” in health care providers. However, she also found that health care providers with higher levels of resilience had less psychological distress.
So, when COVID-19 hit hospitals, Dr. Mealer knew that her work could be applied.
In March, Dr. Mealer rolled out the expressive writing program in two cohorts: local and national. The local program with CU Anschutz, the Rocky Mountain Regional VA Medical Center, and the Children’s Hospital, is funded by the Rocky Mountain MIRECC for Veteran Suicide Prevention. The national program is funded by the American Nurses Foundation.
"We have just under a thousand participants, which is impressive for a writing intervention and it seems like we get 20 to 30 new people enrolling every day," Dr. Mealer said. "We have a lot of providers that are writing just about the emotional toll that this has had on them."
Participants have written about themes of distress, including the possibility of getting COVID-19 and transmitting it to loved ones; seeing both the young and old die; witnessing chronic health conditions from the virus; and simply the stress of overwhelming numbers in hospitals.
Reading about this trauma can also impact the mental health providers who give feedback to the participating health care workers. Dr. Mealer holds weekly to bi-weekly debriefs with the providers to work through the vicarious trauma they might be experiencing. Dr. Mealer reads the narratives herself. “They are very powerful and traumatic,” she said.
But Dr. Mealer sees the program working. Perceived stress levels have gone down in participants—at least in those not experiencing dramatic increases in COVID-19 patients.
"We have a visual analog scale that looks at perceived level of stress on a sliding scale," Dr. Mealer said. "What I’ve seen so far is there’s been a 10-point reduction in perceived level of stress."
And she has received unsolicited positive feedback from health care workers.
"Please extend my thanks and gratitude to your team. I have found the expressive narrative exercise to be profoundly beneficial and a powerful tool in helping me process some of the difficult challenges and emotions that have arisen since the inception of the COVID-19 pandemic," one participant wrote.
Dr. Mealer believes the writing intervention could be customized to benefit different professions.
"The manual that’s been written tailors writing prompts based on what the situation is," Dr. Mealer said. "So, you could take this to pediatric respiratory therapists, and you could make that prompt very specific…or you could take this intervention and apply it to a classroom teacher in middle school. So, I think this has applicability outside of the health care profession."